Sol Light Privacy Policy
Last Updated: August 13, 2025
Sol Light ("Sol Light", "we", "us" or "our") is committed to providing quality services to you and to respecting your privacy. As a platform that brings together coaches, educators, healers, creatives, and service-based entrepreneurs, we understand the sacred trust you place in us when sharing your information.
This privacy policy sets out how we collect, use, process, store, share and disclose your Personal Information (as defined in section 1 below) from the operation of our website at www.sollight.com ("Website"), our comprehensive business platform that includes website building, email marketing, course hosting, client management, sales funnels, directories, and related tools ("Platform"), our agency services including done-for-you business setup, strategy consulting, and ongoing support ("Services"), and our Sol Light Directories where practitioners can create profiles to be discovered by clients and collaborators ("Directories") (each of the Website, Platform, Services, and Directories, together the "Sol Light Services") ("Privacy Policy").
We are committed to protecting your privacy and respecting and upholding your rights under applicable privacy laws, including the General Data Protection Regulation (EU 2016/679) (the "GDPR"), the California Consumer Privacy Act ("CCPA"), and other relevant laws pertaining to privacy of individuals in jurisdictions where our Sol Light Services are available (collectively, "Privacy Laws").
By accessing and using our Sol Light Services, you freely and expressly consent to the collection, use, processing, storage and disclosure of Personal Information by us as set out in this Privacy Policy.
1. Information Collected by Sol Light
Personal information is any information relating, directly or indirectly, to an identified or identifiable natural person ("Personal Information"). The type of Personal Information we collect from you includes, without limitation, the following:
Identification and Contact Details: your full name, business name, mailing address, email address, telephone number(s), date of birth, profession, role, website, social media profiles, and business location.
Billing Information: credit or debit card information processed through our third-party payment providers (Stripe, PayPal, Square, Authorize.net, and NMI) and business tax identification numbers.
Platform Usage Information: your device ID, device type, geo-location information, computer and connection information, screen resolution, platform usage patterns, session information, statistics on page views, traffic, IP address, and standard web log information.
Business and Service Information: details of the Sol Light Services we have provided to you or that you have enquired about, including your business type, services offered, target audience, pricing, and any additional information necessary to deliver our services and respond to your inquiries.
Directory Profile Information: when you create a profile in our Sol Light Directories, we collect your professional information, bio, services offered, certifications, portfolio items, testimonials, photos, videos, and any other content you choose to include in your listing.
Content and Communications: any information you provide through our platform including website content, email sequences, course materials, client communications, forms, contracts, and any content created through our templates and tools.
User-Generated Content: any information which you post to Sol Light, including community discussions, reviews, comments, messages, and content shared through our platform's collaborative features.
Customer Support Information: information you provide when contacting our support team, including support tickets, chat logs, and feedback.
Agency Services Information: when using our done-for-you services, this includes business details, brand guidelines, content requirements, strategic preferences, and any other information needed to deliver customized business setup and ongoing support.
Marketing and Analytics Data: information about your engagement with our marketing materials, email open rates, website behavior, conversion tracking, and responses to surveys or promotions.
Integration Data: information from third-party services you connect to our platform, such as Google Calendar, Zoom, QuickBooks, social media accounts, and other business tools.
We collect Personal Information through:
Direct interactions when you provide information to us
Automated collection during your use of our Sol Light Services
Third-party integrations and business partners
Public sources when creating directory listings or market research
2. How We Use Your Personal Information
We use your Personal Information for the following purposes:
Service Delivery:
Providing and maintaining our Sol Light Services
Processing payments and managing billing
Creating and managing your directory listings
Delivering agency services and done-for-you business setup
Providing customer support and technical assistance
Platform Operations:
Operating, protecting, improving, and optimizing our Sol Light Services
Managing user accounts and authentication
Facilitating connections between directory members and potential clients
Processing integrations with third-party tools and services
Business Intelligence:
Conducting analytics to understand platform usage and effectiveness
Creating industry reports from de-identified data
Improving our services based on user feedback and behavior
Developing new features and services
Communication:
Sending service-related notifications and updates
Providing educational content and business resources
Facilitating networking and collaboration opportunities
Responding to inquiries and providing support
Marketing (with consent):
Sending information about our services and features
Inviting you to events, webinars, and community activities
Sharing relevant industry insights and resources
Promoting directory listings to potential clients
Legal and Security:
Complying with legal obligations and requests
Detecting and preventing fraud or misuse
Protecting the rights and safety of our users
Enforcing our terms of service
3. How We Share Your Personal Information
We may share your Personal Information with the following categories of recipients:
Technology Partners: Our platform is built on enterprise-level infrastructure including HighLevel, Inc., which provides CRM, automation, and customer communication tools. These partners may access your information as necessary to operate and support our platform, in accordance with their security standards and data processing agreements.
Service Providers: Third-party providers who perform functions on our behalf, including payment processors, email delivery services, analytics providers, hosting services, and customer support tools.
Directory Visibility: Information in your Sol Light Directory profile is made publicly available to help potential clients and collaborators discover your services. You control what information is included in your public profile.
Agency Service Contractors: When providing done-for-you services, we may work with specialized contractors (designers, copywriters, strategists) who need access to your business information to deliver the requested services.
Business Partners: With your consent, we may share information with strategic partners for collaborative opportunities, co-marketing efforts, or integration development.
Legal Requirements: When required by law, legal process, or to protect the rights, property, or safety of Sol Light, our users, or others.
4. Data Security and Storage
We implement appropriate technical and organizational measures to protect your Personal Information against unauthorized access, alteration, disclosure, or destruction. Our security measures include:
Encryption of data in transit and at rest
Regular security assessments and updates
Access controls and authentication requirements
Monitoring for suspicious activity
Secure data centers and infrastructure
However, no internet transmission or electronic storage is 100% secure. While we strive to protect your Personal Information, we cannot guarantee absolute security.
Data Retention: We retain your Personal Information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When no longer needed, we will securely delete or de-identify your information.
5. International Data Transfers
Sol Light operates globally, and your Personal Information may be transferred to and processed in countries other than where you reside. When we transfer Personal Information internationally, we ensure appropriate safeguards are in place, including:
Standard contractual clauses approved by regulatory authorities
Adequacy decisions by relevant data protection authorities
Other legally recognized transfer mechanisms
6. Your Privacy Rights
Depending on your location, you may have the following rights regarding your Personal Information:
Access: Request information about what Personal Information we hold about you and how it's processed.
Correction: Request correction of inaccurate or incomplete Personal Information.
Deletion: Request deletion of your Personal Information in certain circumstances.
Portability: Request a copy of your Personal Information in a structured, machine-readable format.
Restriction: Request limitation of processing in certain circumstances.
Objection: Object to processing based on legitimate interests or for direct marketing.
Withdrawal of Consent: Withdraw consent where processing is based on consent.
To exercise these rights, contact us at [email protected]. We will respond within the timeframes required by applicable law.
7. Cookies and Tracking Technologies
We use cookies, web beacons, and similar technologies to:
Enable platform functionality and remember your preferences
Analyze usage patterns and improve our services
Provide personalized content and recommendations
Facilitate social media integration and sharing
You can control cookie settings through your browser preferences, though disabling certain cookies may affect platform functionality.
8. Marketing Communications
With your consent, we may send you marketing communications about our services, industry insights, events, and opportunities. You can opt out at any time by:
Using the unsubscribe link in emails
Updating your communication preferences in your account
Contacting us at [email protected]
9. Third-Party Links and Services
Our Sol Light Services may contain links to third-party websites and services. This Privacy Policy applies only to information collected by Sol Light. We encourage you to review the privacy policies of any third-party services you use.
10. Children's Privacy
Our Sol Light Services are not intended for individuals under 18 years of age. We do not knowingly collect Personal Information from children under 18. If we become aware that we have collected such information, we will take steps to delete it promptly.
11. Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. Material changes will be posted on our website with 30 days' advance notice. Non-material changes take effect immediately upon posting.
12. Contact Us
For questions about this Privacy Policy or our privacy practices, please contact us:
Email: [email protected]
Website: www.sollight.io
We're committed to transparency and building trust with our community of heart-centered entrepreneurs. If you have concerns about how we handle your information, please don't hesitate to reach out – we're here to help.
